Privacy Policy

This Privacy Policy explains how BoundMerit collects, uses, discloses, and safeguards information when you visit our website or use our services. This is a general template intended for illustrative purposes and should be reviewed and adapted to reflect actual data practices and applicable law before use.

Last updated: [Insert Date]

1. Introduction

BoundMerit ("we", "us", or "our") provides AI-guided data analysis tools designed to support financial decision-making. We are committed to protecting the privacy of individuals who visit our website or use our platform ("Services"). This Policy describes the categories of information we may collect, how we use that information, who we may share it with, and the choices available to you.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our Services.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with us:

  • Contact information you provide directly, such as your name, email address, and phone number, for example when submitting a contact form or requesting a demonstration.
  • Account and usage information generated through your use of the platform, such as login activity, feature usage, and preferences.
  • Data you upload or input into the platform for the purpose of analysis, which may include financial or business-related information.
  • Technical information such as IP address, browser type, device identifiers, and general location, collected automatically through cookies and similar technologies.
  • Communications you send to us, including support requests, feedback, and correspondence.

3. How We Use Information

We use the information we collect for purposes that may include:

  • Providing, operating, and maintaining our Services.
  • Responding to inquiries, support requests, and other communications.
  • Personalising and improving the functionality and content of our platform.
  • Monitoring usage patterns and analysing performance to enhance reliability and security.
  • Communicating updates, service notices, or relevant information about our Services.
  • Complying with applicable legal obligations and enforcing our terms and policies.

4. Legal Basis for Processing

Where required by applicable data protection law, we rely on one or more of the following legal bases to process personal information: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our Services, and compliance with legal obligations.

5. Sharing of Information

We do not sell personal information. We may share information in the following circumstances:

  • With service providers and vendors who perform functions on our behalf, such as hosting, analytics, or customer support, subject to appropriate confidentiality obligations.
  • With professional advisors, such as legal or financial consultants, where necessary.
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets, subject to appropriate safeguards.
  • Where required to comply with applicable law, regulation, legal process, or governmental request.
  • With your consent or at your direction.

6. Data Security

We implement reasonable technical and organisational measures designed to protect information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to the processing of your information, as well as the right to data portability and the right to withdraw consent where processing is based on consent. To exercise any such rights, please contact us using the details provided on our Contact page.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential functionality, remember preferences, and analyse site usage. You can typically control cookies through your browser settings; however, disabling certain cookies may affect the availability or functionality of parts of our Services.

10. International Data Transfers

If you access our Services from outside the country in which our servers or service providers are located, your information may be transferred to, stored, and processed in a different jurisdiction. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable law.

11. Third-Party Links

Our website and Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.

12. Children's Privacy

Our Services are intended for use by businesses and individuals in a professional capacity and are not directed to children. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently done so, we will take steps to delete such information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via our Contact page.